Last month I was sitting in a client’s office looking at one of their reporting processes. The General Manager that I was talking to was grumbling about the project information they
My new book What Does Good Look Like? has just been released on Amazon. Available in paperback and on Kindle - click here The book is ideal for anyone that is fed up with
Over time the scope of a job can increase. Unfortunately, this often means that the original required standard is not met. By refocusing jobs based on their purpose their speed,
Is going from good to great causing you problems? A key reason why many continuous improvement schemes or systems fail to sustain is that the people involved in them run out
Is your workplace helping you to perform? 5S is a simple approach to helping your business become more organised, it is also known as 'putting your house in order'. This approach is
When I talk to businesses about Kaizen during on time delivery improvement projects I often get a blank stare. Most people recognise the term Kaizen as being a Japanese word that